Level 2 IT Support Technician

Level 2 IT Support Technician – German Speaking – Barcelona, Spain. End Client. Start: November/December/January 2020. Temp to Perm (6 Months Contract Initially with the option to join on a Permanent basis). Job ID: 3348

Our end-client, a well known Retail company in Barcelona, Spain, is currently offering a rare and exciting career opportunity. We are looking for candidates who are pro-active, ambitious, motivated as well as having some experience in Level 2 IT Support to join this unique programme.

Opportunity:
* To become a Level 2 Support Technician
* To work in a real international team – 10 Nationalities and 9 different languages spoken!

Your Role (once you have been trained):
* IT Support Technician – Level 2
* Managing incidents
* Escalation Management
* End User Support
* OSS Tickets
* Reporting, supporting projects and Testing activities

Your profile:
Essential:
* Prior Level 2 IT Support experience
* Positive attitude and eagerness to learn
* Pro-active
* Strong communication skills
* Good organisation skills

Desirable:
* University Degree

Languages:
* German – Intermediate (B2 Level) minimum
* English – Intermediate (B2 Level) minimum

Remuneration:
* A competitive hourly rate will be offered for the initial 6 month contract period. After this the client will offer a Permanent employment contract with a salary of between € 25,000-33,000/annum + benefits such as 23 holidays/year, Health insurance after 2 years in the company, Discount on company products

Related Keywords: IT Support2nd Level Support, 2nd Line Support, Level 2 Support, L2 Support, IT, ICT

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