SAP FI Support Consultant

SAP FI Support Consultant – English Speaking. Lisbon, Portugal. Start: 6th January 2020. 12 Month Contract. End-Client!

Our End-Client based in Lisbon, Portugal requires an SAP FI Consultant to provide 1st Level Support, Maintenance Services and Small Changes for the next 12 months.

Main Duties:

Provide SAP FI User Support:

  • User assistance: Questions and answers, ad hoc requests
  • Incidents: First level of diagnosis and coordination of local investigations checking the right severity levels and challenge them if needed.
  • Small changes: Gather local requests, check severity levels, assess solution impacts and sizing, core and standard alternatives, contribute to the Replenishment, Service and Product User Group meetings
  • Administrate local Portfolio and Incident Management tool, track outputs and resolutions
  • Raise Incidents and small changes in Incident Management with the required detail description and quality, address questions & answers….
  • Track Incident Management tickets until their resolution and communicate back to the users on resolution actions
  • Perform User Acceptance Test and mobilize and support the business to allow them to perform User Acceptance Test, Perform and closer of tickets
  • Contribute to weekly meetings with maintenance Service Management team to review status, update plans and update priorities.
  • Participate in the Service Maintenance Committees, as well as in the ad hoc meetings required, i.e. Quarterly closings
  • Provide training to end users
  • Trainee users accordingly with trainee catalogue
  • Deliver the functional design of the local features and requirements
  • Liaise with Finance representatives
  • Get support from design/delivery teams of the Product with Solution Expertise
  • Contribute to projects and small change deployments
  • Coordinate gathering of requirements and local impacts analysis and support Solution test or User Acceptance Test (communication, tests plans, test data)

Required Experience:

  • Experience of SAP FI/CO accounting systems implementation is a must (minimum 3 year of experience)
  • Ability to understand & analyse existing Accounting processes & data, and to troubleshoot, correct, or enhance existing solutions.
  • Ability to interact with accounting and controlling business users as well as IT infrastructure and batch monitoring teams
  • Good knowledge of SAP data model
  • Ability to develop requirements based on input gathered from a variety of sources including statutory requirements from various countries, analysis results and feedback from the user community
  • Ability to produce project deliverables and review for completeness and quality, and compliance with established project standards
  • Ability to maintain good relationships with users
  • Ability to support and perform user acceptance tests with the users

Nice to have (but not essential):

  • Experience in SAP BW-BO, ARIBA Buyer/Invoice, COUPA solutions implementation is a plus
  • Experience of BAU service delivery in BAU mode for solution implemented in several countries is a plus.
  • Hands-on BAU experience in IT services, consulting or in IT department of a large international company is a plus

Languages:

  • Must be fluent in English

Related Keywords: SAP FI, FI-, FI/ , FICO, FI-CO, FI/CO, Finance, Financial, Financials, R2R, RTR, Accounting, Finanzas, financiar, finança, finanças

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